Customer Support

Contact Blackout Preppers

Questions about a product, an order, or household preparedness? We can help you find the relevant product information or direct you to the right resource.

Email: getready@blackoutpreppers.com

Phone: 888-807-3239

For an existing order, include your order number, item name, and a short description of your question. Please do not send payment card details by email.

Track your order · Frequently asked questions · Refund policy · Shipping policy

For organization or agency inquiries, see Government Solutions.